Services Marketing: Integrating Customer Focus Across the Firm. Ed.5
Zeithaml, Valarie A.
Services Marketing: Integrating Customer Focus Across the Firm. Ed.5 - 5 - Delhi TMH 2011 - 763
658.8 ZEI
Services Marketing: Integrating Customer Focus Across the Firm. Ed.5 - 5 - Delhi TMH 2011 - 763
658.8 ZEI