000 00354nam a2200145Ia 4500
008 230523s9999 xx 000 0 und d
082 _a658.84 CUS
100 _aShanthi, N.M.
245 0 _aCustomer Loyalty Programs: Trends and Experiences
260 _aHyderabad
260 _bICFAI University Press
260 _c2006
300 _a221
942 _cTB
999 _c1214
_d1214