| 000 | 00376nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230523s9999 xx 000 0 und d | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZeithaml, Valarie A. | ||
| 245 | 0 | _aServices Marketing: Integrating Customer Focus Across the Firm | |
| 250 | _a6 | ||
| 260 | _aDelhi | ||
| 260 | _bMcGraw-Hill | ||
| 260 | _c2016 | ||
| 300 | _a710 | ||
| 942 | _cTB | ||
| 999 |
_c3324 _d3324 |
||