000			00352nam a2200145Ia 4500
008			230523s9999 xx 000 0 und d
082			_a300.72 GRE
100			_aGreatbatch, David
245		0	_aUsing Conversation Analysis: For Business and Management Students
260			_aDelhi
260			_bSage
260			_c2018
300			_a106
942			_cRB
999			_c3665 _d3665